Fleet Management
With real-time ERP sync, GPS dash cam recording, and live dispatch tools — know where your techs are, what’s happening on the road, and keep customers in the know.
Best in Class Fleet Management Dispatch Tools
TechTrack offers meaningful integrated reports that make a difference to service managers, dispatchers, and executives alike. There are many options for basic fleet tracking — but our software delivers more, with relevant data specific to your industry, including integrated dash cam video linked directly to your GPS activity. From real-time dispatch insights to incident footage captured on the road, let Datablaze show you more than just GPS and give your team the leading advantage.
Custom Integrations
Our partner integrations make TechTrack™ more valuable than any other fleet management software available today. Merging and comparing critical data means you don’t have to spend hours digging.
- ECI / e-automate® software delivers an integrated business management solution
- Rent Manager® Advanced Property Management Software
- Service Titan® The world’s leading all-in-one software for Home Services
Real-time Tech Arrival Notifications
TechTrack™ introduces the assigned technician and lets your customer know exactly when to expect them.
Stay relevant in a technology driven world with desktop and phone notifications that let customers know the tech is on the way.
Dispatch Features to drool over
TechTrack™ helps prompt your dispatchers and service managers to make better decisions. The easy to use dispatch console gives your team the insightful information they need to make better choices. With TechTrack™ tools on your side, you can increase efficiency and customer satisfaction.
- Service call details
- Automatic call updates
- Color-coded call status
- Service call notifications
- Custom vehicle alerts
- View and filter calls and drivers
Actionable Reports
TechTrack™ is not your typical fleet tracking software. Get exportable, printable reports that will help your team understand what really happened.
Need to know if a service technician was where he said he was? TechTrack™ has the report to automatically compare logged arrival times with GPS arrival times. In fact, there’s an alert to notify a manager as soon as the discrepancy is detected.
Partner integrations let you compare service data logged from your field services app with actual on the ground times and locations.
- Make educated comparisons
- Meaningful, useful data
- Custom Filtering
- Print and export any report with ease
- Customized reports for each dealer
- Subscribe to reports for painless delivery
Custom Icons and Markers
TechTrack™ gives you the ultimate control over how your service calls and technicians are identified. You pick the shape, color, SLA rules and even custom acronyms so your team is up and running faster. Your terminology for your business.
- Colorize call icons to match the technician they’ve been assigned to
- Show Bill Code, Call Type, Property Type, Customer Type…. Anything
- Different Shapes
- Limitless Icon Possibilities
- Customer Service Level Agreement (SLA) aware
- Unassigned calls that need a service technician assigned
Now Available: Dash Cam with TechTrack
TechTrack now includes integrated dash cam support — bringing video intelligence directly into your fleet management workflow. View footage, snapshots, and GPS position all in one place.
- Continuous front-facing video recording
- Incident-triggered clips saved automatically
- View video snapshots directly in TechTrack
- Improve driver accountability and coaching
- Reduce insurance premiums with documented proof
- Protect your business from false liability claims
- Real-time GPS synced with footage timestamps
GPS Tracking Devices
Datablaze supplies GPS tracking devices that are configured and ready to deploy. Get the most valuable information from your fleet including engine start and stop, vehicle diagnostics, and much more.
- Live GPS tracking
- Movement alerts
- Reduce fleet costs
- Protect against theft
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See what our customers are saying.
As a retail industry, it helped improve inventory management, decrease labor costs, optimize supply chain management and improve overall customer experience.
Currently, voyager provides us HUGE amounts of help with Activating and managing SIM cards and working as a great inventory tool. One big help is middle manning the long calls with Verizon that used to take up good portions of my days.